This policy applies to all Company Portal orders and differs from Circle A retail website policies.
Circle A’s goal is to ensure every employee is properly outfitted while maintaining the integrity of each company program.
Return Eligibility
Returns are permitted for unembroidered and unworn items only.
Items must:
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Be unworn and unused
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Have all original tags intact
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Be in original packaging
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Be free from odors (smoke, fuel, cologne, perfume, food, or other strong smells)
If an item cannot reasonably be resold due to condition or odor, it will not be accepted.
Return Shipping
Return shipping charges may apply and are handled according to the company’s shipping and allowance rules.
Final Sale Items
The following items are final sale and not eligible for return or exchange:
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Embroidered or logoed items
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Custom or program-specific items
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Items designated final sale
Certain situations may be reviewed on a case-by-case basis in partnership with company management.