Refund policy

Return & Refund Policy

Last Updated: 1/16/2026

We want you to be satisfied with your purchase from Circle A Western Wear. Please review our return policy carefully before initiating a return.

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, items must be:

  • In the same condition as received

  • Unworn and unused

  • With original tags attached

  • In original packaging

  • Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at orders@circlewestern.com.

Approved returns must be sent to the following address:

Circle A Western Wear
3000 W 3rd St
Elk City, OK 73644

If you request that we provide a return shipping label, a flat $20 shipping fee will be deducted from your refund.

Items sent back without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

  • Your item is defective

  • Your item is damaged

  • You received the wrong item

We will evaluate the issue and work to make it right.

Exceptions / Non-Returnable Items

Certain items are not eligible for return, including but not limited to:

  • Sale items

  • Gift cards

  • Custom or special-order products

  • Personalized items

  • Perishable goods

  • Personal care or hygiene products

  • Hazardous materials, flammable liquids, or gases

If you have questions about whether an item is eligible, please contact us before purchasing.

Exchanges

The fastest way to receive a replacement item is to:

  1. Return the original item (once approved), and

  2. Place a new order for the desired item

If you need help deciding the best option, contact us at orders@circlewestern.com.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of receipt, for any reason and without justification.

Returned items must be:

  • Unworn and unused

  • With tags attached

  • In original packaging

  • Accompanied by proof of purchase

Refunds will be processed once the return is received and inspected.

Contact Us

If you have any questions regarding returns or refunds, contact us at:

Circle A Western Wear
3000 W 3rd St
Elk City, OK 73644
Email: orders@circlewestern.com
Phone: 580-225-7363