Política de reembolso

Return & Refund Policy

Last Updated: April 2, 2026

Return Policy Summary

• 14-day return window from delivery
• Items must be unused, with tags, and odor-free
• Return approval required before shipping
• $20 return label fee (if provided)
• Sale, custom, and certain items are not eligible
• Ship returns in an outer box — do not tape or label the shoe box directly

Clearance & Final Sale Items

CLEARANCE ITEMS ARE FINAL SALE — Any item marked with a compare-at (crossed-out) price is a clearance item and is FINAL SALE. Clearance items cannot be returned, refunded, or exchanged. If you are not sure whether an item is clearance, contact us at support@circleawestern.com before you buy.

Returns

We offer a 14-day return window from the date your order is delivered.

To be eligible for a return, items must be:

• Unworn and unused
• Free from odors (including smoke, food, cologne, perfume, or any other scents)
• In the same condition as received
• With original tags attached
• In original packaging
• Accompanied by proof of purchase

How to Start a Return

To request a return, contact us at:
support@circleawestern.com

Once approved, ship your return to:

Circle A Western Wear
3000 W 3rd St
Elk City, OK 73644

Important:

• Returns must be approved before shipping
• Items sent without approval will not be accepted

If you request a return label from us, a $20 flat return shipping fee will be deducted from your refund.

Return Condition Requirements

Items must meet all return conditions listed above. Shoe boxes and product packaging are considered part of the item — place your return inside an outer shipping box or mailer, and do not apply tape, shipping labels, or writing directly to the shoe box. Returns received with a taped, labeled, defaced, or damaged box may be refused or subject to a 10% deduction from your refund.

Returns may be rejected or subject to partial refund if items are:

• Worn or used
• Missing tags or original packaging
• Exposed to smoke, strong odors, or fragrances
• Dirty, stained, or damaged after delivery
• Returned with tape, shipping labels, or writing applied directly to the shoe box or original packaging

Damaged or Incorrect Items

Please inspect your order upon delivery.

• Damaged
• Defective
• Incorrect

We will evaluate the issue and make it right as quickly as possible.

Non-Returnable Items

The following items are not eligible for return:

• Sale items
• Gift cards
• Custom or special-order products
• Personalized items
• Perishable goods
• Personal care or hygiene products
• Hazardous materials, flammable liquids, or gases

If you're unsure about an item, contact us before purchasing.

Exchanges

The fastest way to receive a replacement item is to:

Request and complete a return (once approved)
Place a new order for the desired item

If you need assistance selecting the correct item, contact us and we will help guide you.

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason.

Returned items must be:

• Unworn and unused
• Free from odors
• With tags attached
• In original packaging
• Accompanied by proof of purchase

Refunds will be processed after inspection of returned items.

Refunds

Once your return is received and inspected, we will notify you of approval.

If approved:

• Refunds are issued to your original payment method
• Original shipping charges are non-refundable
• Return label fees (if applicable) will be deducted from your refund

Please allow time for your bank or credit card provider to process the refund.

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